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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All DANI products

The group "New Technologies" offers for review the products of the plant DANI: gas chromatographs, complex analyzers for the oil and gas industry, mass spectrometers, cryo-modulators, chromatograph-spectroscopes, liquid autosamplers, static and dynamic vapor-phase samplers, water analyzers, thermal desorbers, capillary columns
  • Software DANI
    Software
    Clarity MS, MasterLAB, etc.
  • Gas chromatographs DANI
    Gas chromatographs
    Master GC, etc.
  • Complex analyzers DANI
    Complex analyzers
    Master GC Turn-Key, etc.
  • Mass spectrometers DANI
    Mass spectrometers
    Master TOF MS PLUS, etc.
  • Accessories and accessories DANI
    Accessories and accessories
    sleeves, adapters, plugs, etc.
  • Injectors and sensors DANI
    Injectors and sensors
    SL/IN, PTV, PK, FID, TCD, ECD, etc.
  • Capillary columns DANI
    Capillary columns
    GC Capillary Columns, etc.
  • Thermal desorbers DANI
    Thermal desorbers
    Master TD, etc.
  • Cryo-modulators DANI
    Cryo-modulators
    PeakBlade 77 et al.
  • Chromatographs-spectroscopes DANI
    Chromatographs-spectroscopes
    DiscovIR GC et al.
  • Automatic fluid samplers DANI
    Automatic fluid samplers
    Master AS, etc.
  • Static samplers DANI
    Static samplers
    Master SHS, HSS 86.50 Plus, etc.
  • Dynamic samplers DANI
    Dynamic samplers
    Master DHS, etc.
  • Water Analyzers DANI
    Water Analyzers
    Master P&T, etc.

NEW TECHNOLOGIES GROUP

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